Our name, AvantGuard (pronounced av΄ent gärd), is derived from the word avant-garde, meaning, “leaders in new and revolutionary ideas.” Indeed we are leaders and revolutionaries in the way we provide wholesale alarm monitoring to security dealers across the country!
There are several ways in which we live up to our name. First, we are among the first wholesale monitoring companies to have two active redundant central stations, thus exceeding UL requirements and delivering even greater peace of mind to our dealers and subscribers. Second we are committed to personalized service. While the trend in the industry is to move towards more automated services (i.e. auto-attendants, VRT’s, etc.), we are committed to personalized service. We agree that there is a place for automated services, such as automatic emails and web access, however, in many cases, there is no substitute for a live trained professional! At AvantGuard a live operator will always answer your call and your subscriber’s call! The AvantGuard Team
AvantGuard Monitoring Centers was started by a group of industry professionals with over 50 years of combined management experience. Each of our employees brings a unique blend of experience and expertise that make our monitoring service head and shoulders above the competition. We are pleased to boast a highly experienced and well-trained staff that will treat each and every customer with the utmost respect and professionalism. Every Central Station Representative is highly skilled, licensed, and trained to monitor your accounts as well as provide professional and courteous service. We encourage our Dealers to ask questions or give comments that you have about our service, company, or ways we may more effectively service you and your customers. |
